Forum Discussion
Version 2016 (Build 17.3.6642.0922) stuck on authentication no more sync possible
Hi,
is anyone else experiencing issues with the above version of the just released ODFB NGSC version? I had the following status before I installed the preview:
1. Personal OneDrive installed for years.
2. Old ODFB sync client installed for years (groove.exe)
After the installation of the new version. My ODFB Sync doesn't work at all. It always says I don't have an account configured. One I configure my business account it says I already have tha configured. I'm not able to fix the problem right now. The only solution I can think of is to uninstall Office 365 Pro Plus and reinstall without ODFB and after that install the NGSC version. Any other suggestions are welcome.
14 Replies
I installed 0922 a day ago, before that it was the previos version of NGSC. It works both with personal and OD4B accounts, in parrallel groove.exe syncs Sharepoint folders (going to shift that on NGSC as well). No problems so far.
if you install the new Preview version (read the document carefully, also the known issues) you are able to sync.
With this version there is no automate update for the snyced "groove" libraries, you have to do it manually.
My first experience: Good, (I have only the issues with Internet Explorer)
Read herethanks. Read the document before. It worked for a few days and then it stopped. It seems like it get stuck between personal OneDrive and OneDrive for Business. Ragnar Heil that's the post I wrote. Cannot add Reuben to it as he's not being resolved here.
- Unlinking and relinking is typically what is done for this type of symptom.
