Forum Discussion
EntilZha
Mar 08, 2023Iron Contributor
User's receives a new OneDrive site address when Rehired
When a user leave the organization and then gets rehired ; during the provisioning process to Office 365 the users receives a new url for their OneDrive that contains a org1.
https://xxxxxxxxxx.org-my.sharepoint.com/personal/XXXXXX_XXXXX_org1/_layouts/15/onedrive.aspx?view=1
The old OneDrive address https://xxxxxxxxxxxxorg-my.sharepoint.com/personal/XXXXXX_XXXXX_org/_layouts/15/onedrive.aspx?view=1 is still valid; however, the user previous manager in the owner.
Process when user leaves the organizations.
- After 10 days the email is striped from the account (Hybrid)
- UPN change to prevent Azure AD Connect from syncing the account to Azure AD
- Azure AD Connect is scoped for specified domains to sync to Azure AD
When a person is rehired.
- Their previous account is sync to Azure AD
- Received basic license
- Add Remote mailbox to user account and synced
- On the next sync the user receive the correct licenses with all the services
Currently this randomly happening to rehire accounts.
Any ideas why a rehired will get a new OneDrive address ( 1 added) when they're rehired.
Thank You
-Larry
- PetrasKasCopper Contributor
EntilZha This helped me
Solution Which worked
https://learn.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error-sharepoint-online-or-onedrive-for-businessDirect link to diagnostics (SharePoint admin or Azure admin access is required )https://aka.ms/PillarCheckUserAccess
* Pasted direct link to shared one drive file which user could not reach but access was granted
* Pasted username which had the issue
* executed test
*After test automated fix was suggested on which I clicked on
The Microsoft configured update resolved mismatching UPN issues and resolved the problem (file had to be shared with the user one more time as all shared file permissions have been reset for the user which had the issue)