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PhilineVon's avatar
PhilineVon
Steel Contributor
Oct 25, 2018

Unable to share folders from desktop

Users are unable to share folders from within their synced folders in File Explorer (right click folder name > share)

When trying to do so the following error message appears: "Sorry, we cannot reach the server at the moment. Please try again later"

Sharing the same folder via the browser is not an issue. Any idea why this might be? Anyone else seeing this?

 

 

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  • Mats Nilsson's avatar
    Mats Nilsson
    Copper Contributor
    Nov 15, 2018

    Hi,

     

    I´m having same problem and also some of my colleagues but not all. This started for some days ago.

    I have noticed this is just an issue if I share to default setting "Anyone". If i change to "People in my organisation", "People with existing access" or "Specific people" then it will work.

     

  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Oct 25, 2018
    All you're users are experiencing this including yourself? What version onedrive client?
    • PhilineVon's avatar
      PhilineVon
      Steel Contributor
      Oct 26, 2018
      All users. Windows 7 and Windows 10.
      Latest production build, eg 18.172.0826.0010
      Various networks.
      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Oct 26, 2018
        Odd. Any chance on connecting to a personal PC to your onedrive? Then you can determine if it's something tenant setting related or some kind of AV/Security software that might be deployed org wide causing the issue?

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