Forum Discussion
Removing an account from OneDrive for Android
Hi Counie,
Quickest way to do this is click on the OneDrive app, on the bottom right you will see a tab called 'Me'. From here you will see sign-out at the bottom of the list.
You'll need to ensure that the account you want to move is selected first (you can confirm this by clicking in the top left as soon as you open the app, if this is a work account it will be a briefcase icon).
Thanks,
James
Hi James Parle
I'm having the problem Counie described (the post to which you replied). But in my case, I'm the end-user.
When I click the profile icon in the upper left-hand corner of the File Explorer window of the Android OneDrive app, it lists three accounts. The last is the one I want to fully remove.
Two Accounts in a Signed-In State
- My personal Microsoft Account
- My enterprise Office 365 Account
One Account in a Signed-Out State
- An OnMicrosoft.Com Account I've used in the past
What happens as I follow your instructions
- Before letting me select the OnMicrosoft.Com account in the upper left-hand corner, Android OneDrive makes me sign in to it.
- After doing so, I sign out of it (as you instruct) in the lower right-hand corner of the Android OneDrive app window.
- At that point, on checking the account drop-down list accessible via tapping on the profile icon in the upper left-hand corner of the app window, I find I'm back where I started.
- ---> The same three accounts are shown as described above, with the same signed-in/signed-out statuses!
- The situation fails to improve when I follow Angstromm's procedure.
- ---> The same three accounts are shown as described above, with the same signed-in/signed-out statuses!
Thank you in advance for your help!
Kind regards,
Paul
- I have the same problem. Looking forward to an answer!
Been trying to eliminate a OneDrive account w/o success. And I can't sign out of account in OneDrive as that option is grayed out. The other OneDrive account the Sign Out option is active. Here's the whole story:
On my Android device (Samsung Galaxy Note10+) I have two one drive accounts I've been using: one a school account and the other a personal account and have been doing so for a long time now without issue.
For some reason, another personal account I have with Microsoft now keeps showing up in OneDrive and, therefore, OneDrive won't allow me to sign in to the account I want to use.
I've tried deleting account in phone's settings but it keeps coming back. So, I've gone into Apps Settings and Forced Stop on OneDrive, Disabled, Cleared Cache and Data, deleted all OneDrive accounts but, after restarting OneDrive, the unwanted account pops back up again.
- I'm having the exact same issue. The email account for my onedrive is an account that is closed. I can't even login to it, yet onedrive still shows it . This is aggravating to say the least! If you or anyone has a solution, please let me know.
Hi,
Thanks for responding!
While your post is very much appreciated, as stated in the initial post, attempts were made to delete the unwanted account and it kept returning. So while I know that your post was intended to be helpful it's unfortunately not a solution that works in this instance.
Here again are the options that work for this particular issue (a known conflict btwn OneDrive accounts and Samsung account):
There are several solutions posted above, all amounting to the same thing: Sign out of your Samsung account. Here are the solutions posted so far:
Solution for Samsung Phones:
So, this is on a Samsung phone (Note10+). Samsung said i had to sign out of, or delete my Samsung account. It's linked, somehow, with OneDrive and messes things up. As soon as i got rid of that account, OneDrive started behaving correctly.
Or:
What I did to fix it THIS time is logged into my Samsung account online and then went to "Services" and "Unlinked" my microsoft account. Then I was able to go back to my OneDrive app and viola, I could log out.
Or:
went to Accounts and backups in Settings and selected Accounts then found my Samsung account to selected it. Then selected Apps and services and there's Connected Apps in there you select and Disconnect from Microsoft Account. Once disconnected went back to OneDrive app and able to Sign Out without it being grayed out anymore and able to sign in under new Microsoft account.
Disclaimer i found this soultion on another post and just posted for you guys as this works
- Hello microsoft!! Please resolve this? Why cant u all leave it the way it is instead of annoying millions of customers? It is so annoying, im having trauma if my phone asked to update.
I have read many posts online on how to sign out from one drive account and sign on with another one drive account however I wasn't able to find any one that works until this morning.
This is what I did (For Samsung account users) step by step
Sign in to my samsung account online
Click on "Services"
Click on connected services (Linked services)
Un-link microsoft account.
Restart your phone
Open one drive app in your phone
click on "me" icon
Sign out will appear at the bottom
Sign out from your old account
sign in with your new account
Hope this help.
Remember to remove your old account from your microsoft office and update your new account.
- Cannot change one drive account on android
- This does not work if you cannot already sign into the account you want to remove. Which is common when the account is a work account for a company you no longer work for.
- This exactly. I have an old work account and I've left so it's disabled. If you can't sign into the work account then you will never get rid of it.
