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Counie's avatar
Counie
Brass Contributor
Aug 07, 2019

Removing an account from OneDrive for Android

Hi All,   I'm expecting that this should be relatively straightforward but unfortunately my google-fu hasn't located an answer and I don't have an Android device.   End users OneDrive for Android...
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nitesh28's avatar
nitesh28
Copper Contributor

jimmyfreno1000 

 

Hi,

 

Thanks for responding!

 

While your post is very much appreciated, as stated in the initial post, attempts were made to delete the unwanted account and it kept returning. So while I know that your post was intended to be helpful it's unfortunately not a solution that works in this instance.

 

Here again are the options that work for this particular issue (a known conflict btwn OneDrive accounts and Samsung account):

 

There are several solutions posted above, all amounting to the same thing: Sign out of your Samsung account. Here are the solutions posted so far:

 

Solution for Samsung Phones:

So, this is on a Samsung phone (Note10+). Samsung said i had to sign out of, or delete my Samsung account. It's linked, somehow, with OneDrive and messes things up. As soon as i got rid of that account, OneDrive started behaving correctly.

Or:

 

What I did to fix it THIS time is logged into my Samsung account online and then went to "Services" and "Unlinked" my microsoft account.  Then I was able to go back to my OneDrive app and viola, I could log out.

 

Or:

 

went to Accounts and backups in Settings and selected Accounts then found my Samsung account to selected it.  Then selected Apps and services and there's Connected Apps in there you select and Disconnect from Microsoft Account.  Once disconnected went back to OneDrive app and able to Sign Out without it being grayed out anymore and able to sign in under new Microsoft account. 

 

Disclaimer i found this soultion on another post and just posted for you guys as this works

dawntn's avatar
dawntn
Copper Contributor
Oct 18, 2020

nitesh28 Although this was not quite the right fix for me, it did point me in the right direction.  I had not realised that my Microsoft account being linked to my Samsung account was preventing the update to OneDrive.  Once I removed the link, I was able to sign out of OneDrive and sign into the correct account.  Wow - I am so relieved to get it sorted.  So thank you!

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