Forum Discussion
Removing an account from OneDrive for Android
Hi,
Thanks for responding!
While your post is very much appreciated, as stated in the initial post, attempts were made to delete the unwanted account and it kept returning. So while I know that your post was intended to be helpful it's unfortunately not a solution that works in this instance.
Here again are the options that work for this particular issue (a known conflict btwn OneDrive accounts and Samsung account):
There are several solutions posted above, all amounting to the same thing: Sign out of your Samsung account. Here are the solutions posted so far:
Solution for Samsung Phones:
So, this is on a Samsung phone (Note10+). Samsung said i had to sign out of, or delete my Samsung account. It's linked, somehow, with OneDrive and messes things up. As soon as i got rid of that account, OneDrive started behaving correctly.
Or:
What I did to fix it THIS time is logged into my Samsung account online and then went to "Services" and "Unlinked" my microsoft account. Then I was able to go back to my OneDrive app and viola, I could log out.
Or:
went to Accounts and backups in Settings and selected Accounts then found my Samsung account to selected it. Then selected Apps and services and there's Connected Apps in there you select and Disconnect from Microsoft Account. Once disconnected went back to OneDrive app and able to Sign Out without it being grayed out anymore and able to sign in under new Microsoft account.
Disclaimer i found this soultion on another post and just posted for you guys as this works
nitesh28 Although this was not quite the right fix for me, it did point me in the right direction. I had not realised that my Microsoft account being linked to my Samsung account was preventing the update to OneDrive. Once I removed the link, I was able to sign out of OneDrive and sign into the correct account. Wow - I am so relieved to get it sorted. So thank you!
- Worked perfectly thank you
This solution worked excellent for me. Thanks a lot
nitesh28 My Samsung account is important to me, as I have 4 Samsung Devices, so my question is would I able to add my Samsung account back after having deleted to make OneDrive work correctly?
- Yes you can link your Samsung account again, but it will be locked again, so everytime you want to change your onedrive you have to unlink your Samsung account and relink it after.
Hope that solves your problem. Hi, In my situation, I initially had a Onedrive account on my phone, created using a gmail address as a Personnal address. I subsequently purchased a subscription using an outlook.com address, but was unable to connect to it. I uninstalled Onedrive several times, but after reinstallation it automatically connected to the old gmail account, which I was unable to disconnect from Onedrive (grayed out).
I tried the proposed fix, and removing the Samsung account immediately solved the Onedrive issue. The next time I started the Onedrive app it prompted me for the account and password and connected to my Premium Onedrive.
I subsequently tried to reconnect to the SAME Samsung account (it is deleted from the device but not from the Samsung cloud), and the Onedrive problem came back. I suspect that Samsung stores the Onedrive account information in the Samsung user profile somewhere. You can probably avoid his by creating a NEW Samsung account, or somehow edit the Samsung account information (I did not explore this possibility).
