Forum Discussion
Removing an account from OneDrive for Android
Been trying to eliminate a OneDrive account w/o success. And I can't sign out of account in OneDrive as that option is grayed out. The other OneDrive account the Sign Out option is active. Here's the whole story:
On my Android device (Samsung Galaxy Note10+) I have two one drive accounts I've been using: one a school account and the other a personal account and have been doing so for a long time now without issue.
For some reason, another personal account I have with Microsoft now keeps showing up in OneDrive and, therefore, OneDrive won't allow me to sign in to the account I want to use.
I've tried deleting account in phone's settings but it keeps coming back. So, I've gone into Apps Settings and Forced Stop on OneDrive, Disabled, Cleared Cache and Data, deleted all OneDrive accounts but, after restarting OneDrive, the unwanted account pops back up again.
Hi,
Thanks for responding!
While your post is very much appreciated, as stated in the initial post, attempts were made to delete the unwanted account and it kept returning. So while I know that your post was intended to be helpful it's unfortunately not a solution that works in this instance.
Here again are the options that work for this particular issue (a known conflict btwn OneDrive accounts and Samsung account):
There are several solutions posted above, all amounting to the same thing: Sign out of your Samsung account. Here are the solutions posted so far:
Solution for Samsung Phones:
So, this is on a Samsung phone (Note10+). Samsung said i had to sign out of, or delete my Samsung account. It's linked, somehow, with OneDrive and messes things up. As soon as i got rid of that account, OneDrive started behaving correctly.
Or:
What I did to fix it THIS time is logged into my Samsung account online and then went to "Services" and "Unlinked" my microsoft account. Then I was able to go back to my OneDrive app and viola, I could log out.
Or:
went to Accounts and backups in Settings and selected Accounts then found my Samsung account to selected it. Then selected Apps and services and there's Connected Apps in there you select and Disconnect from Microsoft Account. Once disconnected went back to OneDrive app and able to Sign Out without it being grayed out anymore and able to sign in under new Microsoft account.
Disclaimer i found this soultion on another post and just posted for you guys as this works
nitesh28 Although this was not quite the right fix for me, it did point me in the right direction. I had not realised that my Microsoft account being linked to my Samsung account was preventing the update to OneDrive. Once I removed the link, I was able to sign out of OneDrive and sign into the correct account. Wow - I am so relieved to get it sorted. So thank you!
- Worked perfectly thank you
This solution worked excellent for me. Thanks a lot
