Forum Discussion

Copper Contributor

Dec 02, 2016

OneDrive - Preview Sync problem

I installed onedrive preview to sync my sharepoint documents library. But when I click on sync now. I got nothing and stays only loading. I don't have office 365 installed on my computers, so what is...

OneDrive for Business

Sync

Zoltan Bagyon

Steel Contributor

I had issues on some machines where both the classic Onedrive for Business and the next gen sync client were installed previously: the registry key handling the 'grvopen' protocol (that is called by that sync button in the document library), resulting that nothing really happened when I clicked on the sync button.

So if every other attempt would fail, double check the following key in the registry:

HKCU\Software\Classes\grvopen\shell\open\command

Here the proper value should be something like:
"C:\Users\yourusername\AppData\Local\Microsoft\OneDrive\OneDrive.exe /url:"%1"

AlessioFochi

Copper Contributor

Mar 15, 2019

Hi, based on your suggestion, I discovered that if the grvopen key is completely missing, it's not enough to add only the path where OneDrive is placed.

I found that by exporting the grvopen key from another user and changing only the <yourusername> it worked for in my case.

Here the values I used to solve my issue.

[HKEY_CURRENT_USER\Software\Classes\grvopen]
@="URL: OneDrive Client Protocol"
"URL Protocol"=""
"UseOriginalUrlEncoding"=dword:00000001

[HKEY_CURRENT_USER\Software\Classes\grvopen\DefaultIcon]
@="C:\\Users\\<yourusername>\\AppData\\Local\\Microsoft\\OneDrive\\OneDrive.exe"

[HKEY_CURRENT_USER\Software\Classes\grvopen\shell]

[HKEY_CURRENT_USER\Software\Classes\grvopen\shell\open]

[HKEY_CURRENT_USER\Software\Classes\grvopen\shell\open\command]
@="\"C:\\Users\\<yourusername>\\AppData\\Local\\Microsoft\\OneDrive\\OneDrive.exe\" /url:\"%1\""