Forum Discussion
Jennifer_Head
Feb 07, 2022Copper Contributor
OneDrive disappears from start menu and also stops syncing
Greetings, My OneDrive for my Microsoft 365 business account periodically disappears from my start menu, and consequently also stops syncing. This occurs on my laptop, but apparently not on my de...
Mike Williams
Steel Contributor
OneDrive runs in the background whether or not you pin it to the Start Menu or Task Bar. Those locations have nothing to do with whether a program is running or not.
You should find the OneDrive icon in the Notifiction tray in the right hand end of the Task Bar, although it may be hidden and need revealing through the up arrow.
Any sync problems should be checked with the OneDrive troubleshooter. https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2
You should find the OneDrive icon in the Notifiction tray in the right hand end of the Task Bar, although it may be hidden and need revealing through the up arrow.
Any sync problems should be checked with the OneDrive troubleshooter. https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2
Jennifer_Head
Feb 07, 2022Copper Contributor
The troubleshooter is out of date. OneDrive does not appear under Policies>Windows in the Registry Editor as the troubleshooter suggests.