Apr 19 2018 06:53 PM
We've just installed Office 365 on 2 PCs.
We'd hoped that upgrading to Office 365 (package for 5 devices) would solve the problems.
We plainly need experienced help.
Have just attempted Tech Support and have been asked for $5 fee prior.
Apr 19 2018 11:37 PM
Seems like you've contacted some of the fake/scam "support" sites out there. Best thing to do is open a support case directly from the O365 portal. Or if you prefer to call them, use the numbers listed here: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-...