Jan 18 2022 12:47 AM - edited Jan 18 2022 12:59 AM
Hi!
I have a form with a NPS question. My question form has been created and has been running since September 1 2021. But since December 13, 2022, the answer -1 (negative 1) is periodically recorded in the answers. I don't know the reason and how to fix it. Answered with a choice of all available options in turn (0-10, do not answer (made the question optional)) - the entries are correct. I didn’t change the form for a very long time, I don’t understand how when choosing 0-10, negative 1 is written. And it happened in different forms
Problem happens when you reply from a mobile device
problem - customer responses
My test at Desktop
Jan 18 2022 04:29 AM
Jan 18 2022 07:36 AM
@HelenSana I have the exact same problem. I'm building a workaround - the form is used in a PowerAutomate automation. Let me know if you find a fix please!
Jan 18 2022 09:29 AM