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Microsoft Teams Support
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5,212

Rolling Out Changes to Caller ID Policies

Rebecca Valdivia on Oct 10 2023 04:00 PM
       
5,965

Cortana voice assistance deprecation in Microsoft Teams Rooms and Teams Display solutions

JohnSteckroth on Sep 19 2023 08:00 AM
While the Microsoft Teams product team is rapidly releasing new features and capabilities for Microsoft Teams Rooms and ...
53.8K

Staying compliant: Get ready for Microsoft Teams Rooms Licensing Policy Enforcement

kyle_spiess on Mar 24 2023 09:07 AM
Attention: Less Than 30 Days Remaining! As a reminder, our 90-day grace period on enforcement will soon come to an end. ...
13.6K

Users in China could experience poor audio, video or screen sharing in Meetings

Bill Yuan on Aug 31 2022 09:55 PM
Multi-national tenant users based in China could experience poor audio, video or screen sharing in meetings during an on...
10.2K

New Diagnostic: Teams and Exchange Hybrid Integration in the MRCA

Corbin Meek on Mar 03 2022 06:19 AM
New MRCA Diagnostic for validating and troubleshooting your Exchange Hybrid configuration for Teams connectivity
6,550

Updated Diagnostic: 1:1 Call Recording Diagnostic Has a New Behavior

Sorin Duta on Oct 07 2021 04:50 AM
Improved Teams Diagnostic 1:1 Call Recording Policy
8,451

New Diagnostic: 1:1 Call Recording in Teams

Corbin Meek on May 28 2021 12:14 PM
New Teams Diagnostic 1:1 Call Recording Policy
13.4K

New Diagnostic: Missing Teams Meeting Recording

Corbin Meek on Apr 28 2021 06:07 AM
New Teams diagnostic for Missing Recording
22.1K

1:1 Call Recording Policy Controls Are (Almost!) Here

Corbin Meek on Mar 26 2021 11:06 AM
AllowCloudRecordingForCalls in Teams Calling Policies Give Admins More Control
9,362

Teams Meeting Recording Diagnostic in Microsoft Remote Connectivity Analyzer

Corbin Meek on Mar 17 2021 02:33 PM
Teams Meeting Recording Diagnostic test now available in Microsoft Remote Connectivity Analyzer
9,093

Teams Meeting Delegation Diagnostic Now Available in Microsoft Remote Connectivity Analyzer

Corbin Meek on Mar 17 2021 10:22 AM
Troubleshoot Teams Meeting Delegation Issues with this new MRCA Offering
9,036

New Diagnostic: Teams Call Forwarding

Corbin Meek on Feb 05 2021 10:45 AM
A diagnostic to test an end user's call forwarding configuration
9,504

Important updates to Guest Access defaults in Teams starting in February 2021

Bill Kaupp on Feb 05 2021 10:27 AM
In Teams support, we often receive questions from customers seeking help when working with Guests – especially from new ...
8,526

Does Your Organization Record Teams Meetings? Bookmark this link!

Corbin Meek on Jan 06 2021 03:17 PM
Milestone dates for Teams Meeting Recordings moving from Stream to OneDrive SharePoint
17.4K

Teams Calendar App test now available in Microsoft Remote Connectivity Analyzer

Corbin Meek on Dec 18 2020 01:54 PM
New Diagnostic for Teams and Exchange Interaction
8,506

New Diagnostic: Teams Voicemail

Corbin Meek on Dec 16 2020 08:07 AM
New Diagnostic for Teams Voicemail is now available
25.2K

New Diagnostic for Teams Meeting Recording

Corbin Meek on Nov 20 2020 11:47 AM
Announcing a new Support Diagnostic for Teams Meeting Recording
6,664

Kitchen Table Admin: Microsoft Audio Conferencing Part 2 - Troubleshooting

Corbin Meek on Nov 06 2020 07:29 AM
Kitchen Table Admin Video Series: Troubleshooting Microsoft Audio Conferencing
9,340

Kitchen Table Admin: Introduction to Microsoft Audio Conferencing

Corbin Meek on Oct 21 2020 04:35 PM
Kitchen Table Admin Video Series: Introduction to Microsoft Audio Conferencing
7,436

Kitchen Table Admin: A New Video Series for Teams and M365 IT Admins

Corbin Meek on Oct 07 2020 06:12 AM
Introducing a new video series for IT Admins working with Microsoft Teams
29.5K

Self-help diagnostics available for Microsoft Teams Administrators

Corbin Meek on Apr 13 2020 12:22 PM
Support Diagnostics are available for Microsoft Teams Administrators in the Office 365 Admin Center
7,132

Hello World

Corbin Meek on Apr 10 2020 07:42 AM
A new blog for Microsoft Teams Support team in the spirit of NextHop and EHLO

Latest Comments

sakisuresh
in Rolling Out Changes to Caller ID Policies on Dec 20 2023 05:08 AM
With Direct Routing SBC, I do get the PAI as <UPN> without any numbers, but that is also not masked by Caller ID policy we applied to that user.
0 Likes
MarCapu
in Rolling Out Changes to Caller ID Policies on Dec 01 2023 04:08 AM
I have a calling plan with Microsoft Teams.We don't have a SBC.The calls always go out with the user's number.
0 Likes
fowler_23
in Rolling Out Changes to Caller ID Policies on Dec 01 2023 02:56 AM
Are you using Direct Routing or Calling Plans?If Direct Routing - check at the SBC what is being received in the FROM\PAI when sent from Teams to the SBC.Is it the Resource Account Number or Direct Dial? If Direct Dial then issue resides in Teams. If Resource Account Number (intended number) then ch...
0 Likes
MarCapu
in Rolling Out Changes to Caller ID Policies on Nov 30 2023 03:16 PM
I tried this configuration for one of my clients but it doesn't work (even though it seems configured correctly like your screenshot).I set the outgoing caller id with the phone number assigned to a resource account. Are there limitations for some countries like Italy? Thanks a lot
0 Likes
Cherry_Wang
in Cross-Cloud Communications between the 21Vianet Teams in China and the Worldwide Teams on Oct 11 2023 05:33 PM
Very useful sharing. Thanks.
0 Likes