Toggle for new Teams client not available

We have set the policy to allow the new Teams client for a subset of users, but the toggle is not showing. Following the troubleshooting steps on the docs (https://learn.microsoft.com/en-us/microsoftteams/new-teams-desktop-admin?tabs=teams-admin-center#tro...) we are getting a PEAR_APP_DISABLED code value which is not listed on the docs.

Any ideas what might be the issue?

3 Replies

@silvermarkg_Personal I receive the same message and behaviour on my main desktop. However, the preview toggle is enabled on other machines.

Same here, tested for 5 people only, and not even one had the Preview option to choose from :( ... MS PLS HELP

Investigating further and re-reading the docs my issue is caused by this setting https://learn.microsoft.com/en-us/microsoftteams/sign-in-teams#how-to-restrict-teams-sign-in-on-desk...

Removing the restricted sign in setting, I get the toggle