'We're having trouble updating your team. Please try again later.' when trying to update team avatar

[JessOrdonez]

Hello there,

I've been trying to update my team's avatars to make them more easily identifiable for a couple of months now but persistently receive this message when I try in-app or online:

We're having trouble updating your team. Please try again later.

I've tried on different networks/ devices and nothing seems to make a difference.

Any help would be hugely appreciated!

[#2]

We're also seeing this error for a few Teams on our tenant when trying to rename the Team. Not sure what the issue might be.  

[#3]

Jump forward to August 2022. We are experiencing this issue on our Education Tenant. Are others seeing the same? Can you update a Team's Icon? Is it just us or a wider issue?

[#4]

@Chris_Laycock We're also experiencing this issue with our Teams. I checked with the creator of that particular team, who is an owner and an admin, and they were not able to make that change. I'm able to create a new team and then change the avatar. Don't think its a permissions issue, I'm a global admin. 

[#5]

@zeezee003 - thanks for your response.  I am the owner of the Team, have also checked with our tenant global admin, same error for them 'We're having trouble updating your team. Please try again later.'

As a workaround I was able to use the mobile (Android) Teams App to edit the Team and upload a new Teams avatar from there.

It is then reflected in both the Teams desktop App and Browser

[#6]

We are having the same issue. I wish they would fix!

[#7]

This also works on iOS.

[#8]

This has corrected itself in our tenant. It took around 4 to 5 days.