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johniefreatman's avatar
johniefreatman
Former Employee
Sep 16, 2019

Trouble adding authorized users to Stream

Hi All,

 

I have tried a lot of different things but haven't been able to figure out how to delegate "authorized users" in Stream. I recorded a couple of webinars, am able to share them with my manager but every time I do so, he is unable to view them and is told he's not an "authorized user." 

 

How can I go about changing this?

 

Thanks,

 

Johnie Freatman

 

 

1 Reply

  • Bapanna Setti Kedarisetti's avatar
    Bapanna Setti Kedarisetti
    Former Employee
    Sep 16, 2019

    I am also facing the similar issue, my team members shared the video using my alias/email; I can't view the video shared in the email as I am not an "authorized" user. Confirmed with couple of other team mates that they are also facing the same issue. 

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