Transcript and face detection features are no longer supported. See your admin to upgrade.

Frequent Visitor


We are a long time O365 user recently (6 weeks) upgraded licenses to A5 (education license equivalent to E5).


In Streams we get the message above and can no longer use the transcript functionality for the videos we have.

Is there another subscription I need to buy? 

Is there a setting I need to change?

We were just starting to find the transcript function useful and now it has gone.


Any thoughts or suggestions welcome. 


1 Reply

@-TonyHarper- we are seeing the same issue. Have you made any progress on this? We are using "Microsoft Stream for O365 E3 SKU" licenses. It seems from the documentation transcript is included in all editions so it should work with any licenses. I read that face detection is being deprecated though.