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Jean Yang's avatar
Jean Yang
Copper Contributor
Jan 16, 2019

Issues with Microsoft Stream - TownHall

Hi greeting,

 

I am trying to get Stream started for a TownHall for some reasons. 

They kept on saying my stream address isn't pointing in the right direction.

 

1- Cannot Connect to the RTMP/ Flash Server at the given IP Address. Verify the servier is reachable at the given address.

2 - Unable to complete the output configuration - Microsoft STream

 

Would it be possible to get some help?

 

Thank you very much and happy new year 2019!! :)

 

Cheers,

Jean

8 Replies

  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Jan 16, 2019
    2 things, what software are you using for your encoder.

    And this Town hall, all the users have an org ID to access the Stream? Saying that, because Stream doesn't yet support anonymous viewing. Only method that does, is doing it Through Teams.
    • Jean Yang's avatar
      Jean Yang
      Copper Contributor
      Jan 16, 2019

      Hi Chris, thank you for your reply! we are using Wirecast S. I dont believe all users have access to stream yet. 

       

      I actually don't have that ability on my Teams.

      Do you think you can walk me through it?

       

      Thank you,

      Jean :)

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Jan 16, 2019
        You click meeting tab, then schedule meeting. At the top left where it says "New Meeting", there should be or might be a downward arrow, you click this to get to Live Event. If this isn't available, then you will need to as a global admin, go into Teams admin center > Meetings > Live Events Policies and enable Live Events.

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