Nov 10 2017 09:50 PM - edited Nov 10 2017 09:51 PM
Hi,
we are currently facing an issue with the permissions and video publication.
When I create a channel that is public for all the company - some users have the following error message displayed when click on the shared link: Failed to load the channel. The channel could not be found.
Please note that we double checked that the permission for the channel and even for the video are set correctly.
Do you have any ideas what might be wrong?
Many thanks in advance!
Nov 12 2017 04:22 PM
Nov 13 2017 08:51 AM
@Anna Procházková - Sorry you are running into issues.
You could either file a support request or send me a private message with the following info and I could have one of our engineers take a look.
Go to ? > About Microsoft Stream
Send me your session ID and where Data stored.
Send me channel page URL that is having issues.
Send me a video player page URL that is having issues.
Oct 30 2019 02:04 AM
Hi!
I too am experiencing the same error on Teams.
I have noticed that if you try and view/download the video soon after it has been recorded all is good. Attempting a few days later and we get the same error:
"Microsoft Stream