Forum Discussion
Mark_JL
Mar 28, 2019Copper Contributor
Video not playing embed problem - A setting in your browser is blocking cookies. Mobile only.
This problem occurs just yesterday that our users weren't able to play embedded videos on our internal website. It says that the browser is blocking cookies. This occurs on mobile safari and chrome (...
Maybejames
Copper Contributor
Has anyone got a solid fix for this.
75% of our users are on Safari and none of the stream embeds are visible. Asking people to use chrome instead sucks! ;-)
Been like this for a couple of months now. Used to play fine in Safari.
Saili Raje
Aug 01, 2019Microsoft
Maybejames unfortunately the only fix for this is to disable the setting that's blocking the cookies today. in Safari it's referred to cross-site tracking. in edge, it's blocking third part cookies etc.
- cictonMay 20, 2020Copper Contributor
turning off Prevent Cross-Site Tracking does not fix the issue. a real fix is needed ASAP
- carolyn910Aug 01, 2019Brass ContributorUnfortunately, that does not fix it...
- Saili RajeAug 01, 2019Microsoft
carolyn910 I'd be happy to get on a call with you and help you debug your issue. I'll ping you offline.