Forum Discussion
Transcription capability isn't very good
Hi - The new features of Stream are cool, but so far we've found the transcription/closed-captioning services in Stream are not good (specifically poor accuracy) versus some other tools we use for this task.
Is there any work being done to improve in this area?
- Agreed. Finding that videos that contain background music don't translate.
- We also use Skype Broadcast, and find the transcoding capability with it is fairly good. I thought that Stream and Broadcast was using the same technology under-the-covers, however given the results we see I guess that isn't the case.
- Adarsh Solanki
Microsoft
Adrian Hyde, I am sorry to hear that you are unsatisfied with the transcription quality :(
You are correct, the Skype Broadcast solution is utilizing the same core technology -- would you be able to share examples of the discrepancy in output?
We are aware of the issues that we have with background noise/music, and unfortunately there is nothing we can do in the short-term to fix this.
Hey Adarsh Solanki - For Skype Broadcast versus Stream, I can only provide anecdotal evidence that one works better than the other. We have not done the same media through both and compared.
The one area however we do see a significant difference is between the transcoding between Stream and a 3rd-party we have typically used in the past (3PlayMedia) for this function. We have run several videos through both and find 3PlayMedia much more accurate.
I'm open to suggestions on how we could improve this....should I take this up with the Azure Media folks? Or are there some settings within Stream we can tweak to see if performance can be improved?
