Forum Discussion
Jason Denness
Jun 21, 2017Brass Contributor
Error code 0x20200259
Hi I have uploaded a couple of video's and when I go to play them back I get the following message: It looks like there's a problem. Please try again or contact support (Error code 0x20200259) ...
- Jun 21, 2017
Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.
We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/
And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/
Marc Mroz
Microsoft
Jun 27, 2017
Most frustratingly, the link to 'contact support' is to a page that doesn't exist with no other info. The links you gave would be helpful there, but they really don't explain the problem (and some of our error codes aren't listed there). Is there something larger happening?
In additon I filed a bug on our side to address that "Contact support" link not going anywhere.
Bill Blais
Jun 27, 2017Iron Contributor
Excellent!