Forum Discussion
Error code 0x20200259
Glad it's working for you now. Not sure what issue you were seeing intially. If you run into problems again let us know. If you send us a screenshot it might help us see what's going on.
We have the supported video formats documented here (or there is a link in product at the bottom of the upload page): https://stream.microsoft.com/en-us/documentation/stream-formats/
And upload error codes documented here: https://stream.microsoft.com/en-us/documentation/stream-portal-understanding-playback-errors/
Accessed Stream for the first time today . I'm seeing this error code displayed when I click on the sample videos.
It looks like there might be a known issue?
Is there a known solution for this, or standard reason why this code is being displayed?
Update: I was able to upload a video (a .wmv) , once processing had completed , I clicked on the video , it played for less than a second and then through an error with the same code but a longer error message "..a network error..etc."
Regards,
Colm
- Marc Mroz
Microsoft
Deleted - I just tried to reproduce this and I'm not able to.
Here are the only things I can think of to check...
Does your organization have a proxy where you only allow certain URLs through? Maybe the URLs where we stream our videos from is blocked in your company? Here is the list of all the URLs you need to whitelist: https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2#bkmk_video
Have you tried a different browser? What OS/Browser are you trying this on?
Hi,
Many thanks for your email.
Indeed, the issue seems to be related to the company network.
I had no difficulty viewing the same video when connected from my home machine/network.
Best regards,
Colm