Users get "old" user profile (personimmersive.aspx) instead of Delve profile

[Daniel Laskewitz]

Hi all,

A customer of mine would like to use the Delve profiles more, but the "my profile" link in Office 365 redirects them to the old experience. Currently, they have to go to Delve > Me to see their Delve profile. I checked to see if there is a setting for that, but I can't find anything. By the way, of course we have the Office Graph enabled, otherwise we probably couldn't even see Delve in the app launcher. 

Is there a way to force the Delve profile for them?

Thanks,

Daniel

[#2]

Ey Daniel, did you fix the problem? Curious to know your findings here and what could be happening to your customer

[#3 · Accepted solution]

Sorry, I didn't put the answer here yet.

The solution is to ask Microsoft support to remove a flag that prevents users to get to the Delve profile. That flag was there in the first place because we used to have customizations of the mySite.

So the solution is pretty easy!

[#4]

Dear Daniel,

have you more Information for us about these flag which MSFT removed?

Warm regards

Andreas