Brazilian Platform Offers Vital Mental Support
Published Jun 17 2021 02:17 PM 1,918 Views
Bronze Contributor

Talking about your insecurities is an important way to stay mentally healthy, especially during a pandemic.


Making sure people have such an emotional outlet is the ethos behind Aus Ouvidos — a PowerApp that connects people to mental health experts during difficult times in Brazil.


Hosted on Azure and created with the Power Platform, Aus Ouvidos counts a multidisciplinary team that supplies qualified listening to better establish bonds, strengthen ties and generally help people through this delicate moment.


The platform was launched by MTAC Association Brazil, a not-for-profit organization led by MVP Heber Lopes. Heber says it is humbling to create a fully operational tool that provides psychological consultations free to the community.


“For us as technology professionals, it's very gratifying to see our work helping people. To know that the dedicated effort is making a difference in the lives of those who need it most is incredible,” he says.


“The team's motivation is to work with newly launched technologies, together with renowned professionals, and with the main objective of helping others.”


Heber says the team was inspired to create Aus Ouvidos to assist health professionals on the virus front line in the Latin American nation. This inspiration was then helped by Microsoft donations of Power Platform and Azure credits.


The consultations take place on Microsoft Teams, with psychologists also leveraging Microsoft  Power Automate and Microsoft Graph to organize their schedules. Meanwhile, Power BI is used to analyze aggregated session volume data and manage demand.


Going forward, Heber hopes the team can create a chatbot to help answer patient questions and expand the service to other countries around the world.


“If you are interested in deploying Aus Ouvidos Services in your region, we are ready to scale to other support groups around the world,” Heber says.


For technology professionals who want to support the project, contact Heber via email.

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