Workplace devices are the new “free snacks”

Published Sep 21 2020 01:15 PM 5,164 Views

Onsite gyms. Stocked refrigerators and gourmet cafeterias. Catered morale events and offsite retreats. Hallway conversations and conference room whiteboarding sessions. If workplace facilities and perks help people feel more comfortable, productive, and valued, those investments stop paying off when most people work remotely.


Let’s face it: the sudden global migration from on-premises to work-from-anywhere computing has transformed the device user experience into the entire workplace experience.


Many organizations have understandably deprioritized user experience in the face of economic pressures and security threats that have strained IT bandwidth during the transition.


What does that look like? Devices that hang or crash, taking 10 or more minutes to reboot. Disruptive remote troubleshooting sessions. Important files getting lost in email – and worse: version control issues – as colleagues adopt digital collaboration tools.


When the device is the only conduit for literally all workplace experiences, there are no free snacks to balance out the inconveniences, disruptions, and frustrations adding up over the course of months.


More likely than not, your organization can relate. Analyst Josh Bersin finds the #1 employee concern is tech for remote work. IDG reports that 44% of organizations say they need new tech to address the new work dynamic. And AppDynamics says that 61% of IT professionals feel more pressure at work than ever.


Accelerating the journey to modern management

As a senior program manager with the Microsoft Managed Desktop customer acceleration team, I help customers modernize endpoint management to delight end users, protect data, and reclaim IT bandwidth for digital transformation.


If you share these goals, I encourage you to check our documentation to help you get ready for Microsoft Managed Desktop enrollment. It covers prerequisites, readiness tools, app preparation, environment configuration, and other tasks you’ll encounter as you work to modernize.

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