Forum Discussion
Intune - Company Portal Issues with MDM Android tablets
We have noticed that some of our Samsung tablets that use Android 7.1 started having issues with our managed apps, such as outlook, word, excel and more. We were not able to open any apps and when we...
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
Thank you, i will take a look
No i haven't try the factory reset. I have still no news from Microsoft
No i haven't try the factory reset. I have still no news from Microsoft
Keep me updated, as that will change the the device id in Azure and you should be able to enrol the device again.
Let me know how that goes?
Let me know how that goes?
- Hi Chris,
Thank you for the update, Chrome is already installed on the user profile, i'm trying to install it with Intune right now (professionnal profile). Il will keep you inform
Thank you again UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?- Good morning, just a quick update.
Microsoft are definitely looking into this and aware it's affecting multiple clients, so I hope they will have a fix soon.
I will update you when I have some more news. - Yes i will let you know
Thank you
