Forum Discussion
Intune - Company Portal Issues with MDM Android tablets
- Feb 18, 2020
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
obisch2440 I will look into this and let you know what I find, thanks for the update.
Also check: Intune ->Device enrollment -> Incomplete user enrollments: then Export the list
I've seen lots of failed enrollments with the result of abandonment, it does not give a clear indication on what is happening but it's something to go on.
Also have you tried to factory wipe your device and enrol it again?
No i haven't try the factory reset. I have still no news from Microsoft
- obisch2440Feb 19, 2020Copper ContributorHi Chris,
Thank you for the update, Chrome is already installed on the user profile, i'm trying to install it with Intune right now (professionnal profile). Il will keep you inform
Thank you again - ChrisWorkFeb 18, 2020Brass Contributor
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes? - obisch2440Feb 17, 2020Copper Contributor
- ChrisWorkFeb 14, 2020Brass ContributorGood morning, just a quick update.
Microsoft are definitely looking into this and aware it's affecting multiple clients, so I hope they will have a fix soon.
I will update you when I have some more news. - obisch2440Feb 12, 2020Copper ContributorYes i will let you know
Thank you - ChrisWorkFeb 12, 2020Brass ContributorKeep me updated, as that will change the the device id in Azure and you should be able to enrol the device again.
Let me know how that goes?