Forum Discussion
Intune - Company Portal Issues with MDM Android tablets
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
Upon trying to re-enroll an affected user and tablet back into Intune, I can see that Microsoft Intune Company Portal signs in successfully from the Android tablet, then the Microsoft Authentication Broker, both are successful.
..then company portal crashes on the tablet and nothing..
So just to clarify, if the tablet was enrolled, we just access access any managed apps and if we attempt to re-enrol it, this happens
Any ideas?
After reading the Logs, it seems the problem appears after this update :
Initiated by :
Included Updated Properties OLD value : nothing New value : "" |
obisch2440 I will look into this and let you know what I find, thanks for the update.
Also check: Intune ->Device enrollment -> Incomplete user enrollments: then Export the list
I've seen lots of failed enrollments with the result of abandonment, it does not give a clear indication on what is happening but it's something to go on.
Also have you tried to factory wipe your device and enrol it again?
- Thank you, i will take a look
No i haven't try the factory reset. I have still no news from Microsoft- Keep me updated, as that will change the the device id in Azure and you should be able to enrol the device again.
Let me know how that goes?
