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ChrisWork's avatar
ChrisWork
Brass Contributor
Feb 11, 2020

Intune - Company Portal Issues with MDM Android tablets

We have noticed that some of our Samsung tablets that use Android 7.1 started having issues with our managed apps, such as outlook, word, excel and more. We were not able to open any apps and when we...
Intune
Mobile Device Management (MDM)
  • ChrisWork's avatar
    ChrisWork
    Feb 18, 2020

    UPDATE!!!!

    After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
    Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.

    I have made it a required app and pushed it out via Intune.

    Please give that a try and let me know how it goes?

NielsJ's avatar
NielsJ
Copper Contributor
Feb 12, 2020
We've got the same issue on our Samsung A5 phones.
  • ChrisWork's avatar
    ChrisWork
    Brass Contributor
    Feb 12, 2020
    not good.. I've noticed there has been updates to Intune company portal and outlook in the last 2 days for Android.

    I will keep you posted on any new revelations.
    • obisch2440's avatar
      obisch2440
      Copper Contributor
      Feb 12, 2020

      We tried to install Office manually from the playstore, exact same version as the one insalled with Intune and it works

      We have no conditional strategy applied,

       

      Will keep you inform too

       

      Thanks

      • obisch2440's avatar
        obisch2440
        Copper Contributor
        Feb 12, 2020
        Yammer works, it seems to be a problem with the authentification system of Word, Excel and outlook

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