Forum Discussion
Intune - Company Portal Issues with MDM Android tablets
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
Do you have those in place or are you requiring some conditions through conditional access?
Hey Thijs, yes we have app protection policies applied for all of our managed apps.
We also have conditional access in place too.
But wiping a tablet back to factory reset, removing all instances of that device from intune and enrolling it back via company portal, seems to have fixed the issue.
Is there way I can do this without wiping the tablet and keeping it enrolled?
Thanks
- could you check the sign-in logs in AzureAD and check where exactly it's failing.
I had an Android phone fail because I used the 'require app protection policy' and switched to 'require approved app'Hi,
Exactly the same problem here, we have 70 Android smartphones (Android version is 7.1.2) which begin to fail one after the other, Outlook, Word, Excel crash at the autentification process.
We ask Microsoft with no answer at this time, some help will be much appreciated !!
Thanks
