Excel not synching

Copper Contributor

Hi guys! Is there an issue with Forms and the automatic sync to the Excel files? Since last Friday the Forms answers are not automatically being updated in the synced Excel file, while this has worked since February. You can see that Sharepoint has this file open to edit, but nothing happens. What I've tried is to "Sync all responses to a new workbook", but this did not work. Greetings Kimberly

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Need to make sure Micros have not got turned off