Forum Discussion
Dphyme76
May 24, 2017Copper Contributor
Enabling Azure MFA causes user account to lockout in AD
Currently we are in a hybrid environment where we utilize ADConnect to sync passwords up to our Azure AD tenant. All user mailboxes are on Office 365 with an Exchange 2010 SP3 environment on prem. ...
Michael Cheshire
May 11, 2018Copper Contributor
We are seeing the same issue. We have tried using both app passwords and the modern authentication. We get a continual password request loop from outlook that eventually locks the user account out. We have ensured that exchange online is configured to allow modern auth. Did anyone come up with a solution.
- Elizabeth BarlowMay 23, 2018Copper ContributorWe are having this issue also. We've determined that it's only the Skype 2016 client having the issue. It seems to be related to the initial connection to Skype. When you start up the computer, restart the computer, undock and redock the computer or if you open Skype at any point during the day.
I found an article on a similar issue that mentioned that the Skype client tries to authenticate to Exchange. I don't know what credentials is uses to connect, but neither the user's network password or the App Password work when the authentication boxes begin after opening Skype.
We're still looking for a resolution to this issue.