Forum Discussion
Simon_L
Sep 22, 2019Brass Contributor
Credentials for Remote Management screen on Intune enrolled Macbook?
Hi all, I've enrolled a Macbook in to Intune via Apple Business Manager. When I start up the Mac, it takes me to a Remote Management screen and asks for a username and password. I've tried both m...
Vadivelu_Balusamy
Oct 20, 2021Iron Contributor
ADE enrollment stuck at user login
When you turn on a ADE-managed device that is assigned an enrollment profile, the initial setup sticks after you enter credentials.
Cause: Multi-Factor authentication (MFA) is enabled. Currently MFA doesn't work during enrollment on ADE devices.
Resolution
Disable MFA, and then re-enroll the device.
https://docs.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-ios-enrollment-errors#ade-enrollment-stuck-at-user-login
When you turn on a ADE-managed device that is assigned an enrollment profile, the initial setup sticks after you enter credentials.
Cause: Multi-Factor authentication (MFA) is enabled. Currently MFA doesn't work during enrollment on ADE devices.
Resolution
Disable MFA, and then re-enroll the device.
https://docs.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-ios-enrollment-errors#ade-enrollment-stuck-at-user-login
- Nabil_ArfaouiJan 11, 2022Copper Contributor
If it's a supervised device you may login with the supervised credentials.
if the device isn't supervised you may uncheck the Supervised tab while preparing your device From Apple Configurator.