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Stanislav Neuberger's avatar
Stanislav Neuberger
Copper Contributor
Sep 28, 2017

Cannot add guest account to Teams

Hi, when trying to add guest accounts to Teams I receive following error for users, who don't have MS account yet: "Only Office 365 work or school accounts can be added as guests.". As far as I under...
Azure AD B2B
  • Elvis Andreu's avatar
    Elvis Andreu
    Oct 06, 2017

    Well, just got off the phone with their support and they were able to replicate the same exact issue. They said the issue is that not all tenants have been updated yet, which I guess answers the question as to why some are able to do it, and others not. Unfortunately they didn't have a timeline yet as to when everyone will be cut over.

Stanislav Neuberger's avatar
Stanislav Neuberger
Copper Contributor

As I already mentioned before, adding guests to Azure AD works fine, but even after adding those users to teams they are not able to use Teams if accounts added are not School or Business accounts.

mmachniak's avatar
mmachniak
Brass Contributor
Oct 23, 2017

If you like to Guest use Teams, you have to assign licenses on O365 Admin Panel for this Guest account. This will slove your problem and no is not on DOCS

  • Susan McClements's avatar
    Susan McClements
    Iron Contributor
    Nov 17, 2017

    So we would have to assign outside consultants a license to be able to access Teams?

    • Stanislav Neuberger's avatar
      Stanislav Neuberger
      Copper Contributor
      Nov 22, 2017

      Currently, it doesn't work without Office 365 license, either in your company or the company of your consultants.

      • Susan McClements's avatar
        Susan McClements
        Iron Contributor
        Nov 22, 2017
        That has been my experience. However, they way Michal Machniak explains it sounds like the guests can be added to Azure AD.

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