Forum Discussion

Stanislav Neuberger's avatar
Stanislav Neuberger
Copper Contributor
Sep 28, 2017

Cannot add guest account to Teams

Hi, when trying to add guest accounts to Teams I receive following error for users, who don't have MS account yet: "Only Office 365 work or school accounts can be added as guests.". As far as I under...
Azure AD B2B
  • Elvis Andreu's avatar
    Elvis Andreu
    Oct 06, 2017

    Well, just got off the phone with their support and they were able to replicate the same exact issue. They said the issue is that not all tenants have been updated yet, which I guess answers the question as to why some are able to do it, and others not. Unfortunately they didn't have a timeline yet as to when everyone will be cut over.

Stanislav Neuberger's avatar
Stanislav Neuberger
Copper Contributor

It already worked this way before. But users, added this way are not able to use Teams if the accounts added are not defined in any Azure AD.

S 2's avatar
S 2
Copper Contributor
Oct 20, 2017

Then just add manually by logging in to https://portal.azure.com...?

 

  • Stanislav Neuberger's avatar
    Stanislav Neuberger
    Copper Contributor
    Oct 22, 2017

    As I already mentioned before, adding guests to Azure AD works fine, but even after adding those users to teams they are not able to use Teams if accounts added are not School or Business accounts.

    • mmachniak's avatar
      mmachniak
      Brass Contributor
      Oct 23, 2017

      If you like to Guest use Teams, you have to assign licenses on O365 Admin Panel for this Guest account. This will slove your problem and no is not on DOCS

      • Susan McClements's avatar
        Susan McClements
        Iron Contributor
        Nov 17, 2017

        So we would have to assign outside consultants a license to be able to access Teams?

Resources