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christian31's avatar
christian31
Brass Contributor
Jan 30, 2020

Azure AD connect issue: connecting to Azure AD

Hi!

 

i have a problem in my AAD connect server seen on my screenshot.

What will be the issue and resolution? I cant find any related links regarding on this troubleshooting.

I am using a global admin account in connecting to Azure AD

  • IT_Expert_Guru's avatar
    IT_Expert_Guru
    Copper Contributor

    christian31 

    Are you using On-Premise global admin or O365 global admin. I suggest you to use O365 global admin, if still issue not fixed then need more logs to understand it.

    • christian31's avatar
      christian31
      Brass Contributor
      Hi this error occured when im installing new AD connect using express settings, when I'm on th connect to Azure tab of the configuration and input the Office365 global admin credentials this would prompt as an error.

      Also I found out that when I browse login.microsoftonline.com on Internet explorer its just a white screen. could it be a network issue?
  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Hi,

    Could you explain below:

    New ADConnect Install?
    Where do you this error? Is it on Synchronization service?

    Create new Global O365 admin account and use it, do the same with OnPrem Enterprise Account.

    Moe
    • christian31's avatar
      christian31
      Brass Contributor
      Hi!
      I'm installing new AD connect on a new server.
      I'm using express settings, then when on connecting to Azure AD process, I have input my Global admin credentials then this error occurs.
      • Moe_Kinani's avatar
        Moe_Kinani
        Bronze Contributor
        Not sure.

        Could you turn off IE enhanced security configuration from Local Server Manager? It worths try!

        Moe

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