Forum Discussion

StefanKi's avatar
StefanKi
Iron Contributor
Dec 08, 2018

AD Connect hang by delta Import

Hello,

 

In my test system there is problem with ad-connect. It stocks by the step delta-import for days

 

 

Tanks for your help

Stefan

 

  • StefanKi's avatar
    StefanKi
    Dec 12, 2018

    This Powershell commands solved my problem

     

    Set-ADSyncScheduler -SyncCycleEnabled $FALSE

    Start-ADSyncSyncCycle -PolicyType Initial

    Start-ADSyncSyncCycle -PolicyType Delta

    Set-ADSyncScheduler -SyncCycleEnabled $TRUE

  • If it's a test machine just restart it. Or you can just restart the AAD Sync service instead :)

    • StefanKi's avatar
      StefanKi
      Iron Contributor

      It is still the same problem I restarted the server and the Service.

      • Check the event logs then, there might be some events there to give you a clue what's going on.

  • As VasilMichev said, the logs should tell you something hopefully! My experience is that it often is!
    This could be an network issue as well!
    What happens if you initiate a delta or full sync via powershell?
    start-adsyncsynccycle -policytype delta/initial

    I’ve heard other with this problem and got it resolved by changing the syncing service account as well
    • StefanKi's avatar
      StefanKi
      Iron Contributor

      Full sync starts via PowerShell or with ad connects runs without any problems. Only the delta Import brings the problems

       

      I find three log entries:

       

      Failure while prefetching import data. More details at: https://go.microsoft.com/fwlink/?linkid=869679. Exception message: Failed even after 5 retries. Action: ImportV1, Network error occurrences = 0. Exception: The Windows Azure Active Directory service is temporarily unavailable. If you continue to see this issue, contact Technical Support.

       

      Failure while importing entries from Windows Azure Active Directory. More details at: https://go.microsoft.com/fwlink/?linkid=869679. Exception message: Failed even after 5 retries. Action: ImportV1, Network error occurrences = 0. Exception: The Windows Azure Active Directory service is temporarily unavailable. If you continue to see this issue, contact Technical Support.

       

      The management agent "dev.onmicrosoft.com - AAD" failed on run profile "Delta Import" because the server encountered errors.

Resources