Forum Discussion
AADSTS75011 by which the user authenticated with the service doesn't match requested authentication
Josse Huizen thanks for the response! We're using Genesys PureCloud which is a fairly well established app so I'm kind of surprised we're seeing this but possibly just a configuration setting on their end. It's kind of difficult to say that it's an Azure AD Premium config issue as SSO works as expected on the second attempt. I think we'll get a ticket open with the provider and see what they have to say.
Thanks again!
We have a similar issue here. We're using AAD for Boomi (as in Dell Boomi) and get the same error in IE and Chrome (but Firefox works), but only from one office site. If we log into workstations in our other offices (New York, Boston, London, Shanghai), we can use IE and Chrome with no issues. Here is where it gets interesting, if we log into a W10 vm that is in our servers OU, we can use IE and do not get that error.
I've worked with our firewall team and they excluded me from the encryption policy on the FWs and everything with no luck. The fact that it works from a machine in an OU outside of our user/computer GPOs has me looking down that path...but i'm not sure where to start.
