Authentication Methods–Usage & Insights
Published Jul 11 2019 09:00 AM 36.4K Views

Howdy folks,


Today, I’m excited to announce the public preview of Authentication Methods Usage & Insights! The reporting provided by this feature helps you understand the adoption of self-service password reset (SSPR) and Multi-Factor Authentication (MFA) in your organization. This gives you insights into how many users are registered to use SSPR and MFA, how often SSPR is used to reset passwords, as well as which methods are used for resetting passwords.



Keep reading to learn more about these awesome reporting capabilities!


Authentication methods registration


One of the most common requests we hear from customers is to have the ability to understand who is and is not registered for both MFA and SSPR. In the Registration section of the Authentication Methods Registration report, you can see how many of your users are registered for MFA and SSPR. You can also see how many users are enabled to use SSPR, and how many of these users have actually registered so they can reset their own passwords. This data is calculated by looking at each user to see which methods they’ve registered and whether they are enabled for SSPR. You can drill down and see the status of each user by clicking one of the tiles.



Authentication Methods 1.png

Figure 1. Authentication Methods Registration overview.



In addition to the overall registration numbers, you can also see the success and failure of registrations per authentication method. This allows you to understand which authentication methods your users most commonly registered and which ones are easy for them to register. This data is calculated using the last 30 days of audit logs from the combined security info registration and SSPR registration experiences. You can drill down and see the latest registration audit information for each user by clicking the chart.



Authentication Methods 2.png

Figure 2. Authentication Methods Registration details.


SSPR authentication methods usage


In addition to understanding which users are registered, you can also learn more about SSPR usage in your organization.



Authentication Methods 3.png

Figure 3. SSPR Authentication Methods Usage report.



In the Usage section of the report, you can see which authentication methods your users are using when they reset their passwords and how successful they were in using those authentication methods. This data is calculated using the last 30 days of SSPR audit logs. From here, you can drill down and see the latest SSPR audit information for each user by clicking the chart.



Authentication Methods 4.png

Figure 4. SSPR Authentication Methods Usage details


Try it out!

To check out Authentication Methods Usage & Insights for your tenant, do the following:

  1. Sign in to the Azure portal as a Security Reader, a Security Administrator, or a Reports Reader.
  2. Navigate to Usage & insights > Authentication methods activity.

To learn more about Authentication Methods Usage & Insights reporting, check out our documentation.


We would love to hear your feedback! Please submit your ideas to our feedback forum and we’ll review and respond to them. You can also let us know what you think in the comments below. As always, we’d love to hear any feedback or suggestions you have.


Best regards,


Alex Simons (@Alex_A_Simons)

Corporate VP of Program Management

Microsoft Identity Division

Version history
Last update:
‎Aug 19 2021 04:21 PM
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