Microsoft is constantly looking for ways to improve its products and services, and listening to the voices of our customers is a crucial part of that process. We heard from our customers that they would appreciate an open and collaborative platform where they can provide feedback and help influence the direction of Microsoft products, and at the same time have a way to interact and have their voices heard by our product teams.
We’re excited to announce that Microsoft 365 Defender is now part of the new community feedback experience, and our customers now have a dedicated platform to submit their suggestions and feature requests for our security products.
The new Feeback portal is available to all Microsoft 365 Defender customers, serving as a central place for you to share insights about any aspect of the product and recommend new product features.
Advanced hunting, Alerts and incidents, Integrations, Security posture
For example, if you want to provide feedback on Microsoft Defender for Office 365, please make sure to select the “Select a category” and scroll down to the options that start with “Office –"
Figure 2: Posting new feedback and selecting the right category
Search, Vote and Track
The new feedback portal offers customers a range of features designed to improve customer participation. One of the key benefits is the ability for customers to search and vote on features they consider important. This capability allows Microsoft product teams to gain valuable insights into the most sought-after features and prioritize their product development accordingly, ensuring that customer needs remain at the forefront of our innovation efforts.
Furthermore, customers can leave comments, provide additional context or suggestions, and easily monitor and stay updated on the progression of their favorite suggestions by simply clicking on the “follow” button. You have the option to receive email notifications when there is a new activity related to your feedback. To do that, make sure to turn on notifications setting after submitting feedback.
Upon submission, your feedback is sent to the relevant product teams for review. We look for similar feedback from other users and group it together to identify the most impactful ones. Please note that due to the volume of feedback received, we cannot guarantee an individual reply to everyone. Nevertheless, we are committed to providing updates on your feedback to the best of our ability.