Jun 23 2020
09:20 AM
- last edited on
Nov 30 2021
09:28 AM
by
TechCommunityAP
Jun 23 2020
09:20 AM
- last edited on
Nov 30 2021
09:28 AM
by
TechCommunityAP
Hi
Was wondering if anyone can advise.
Onboarding our devices to ATP. We use the onboard file and deploy the file using Microsoft Endpoint Manager. I can see the file is install successfully however the device is not showing in ATP.
Have used this URL to help troubleshoot but to no avail: https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/troublesh...
I think it maybe a networking/firewall issue. Is there a way for me easily to identify whether the endpoint can reach the ATP URLs, ICMP is blocked.
What is odd the issue only occurs on a domain machine, on a non domain joined machine it works and registers into ATP.
If anyone can advise it would be greatly appreciated.
Thanks
Jun 23 2020 01:21 PM
@isotonic_uk , I think you are taking about MDATP (endpoint protection), while this forum is for AATP ...
Jun 23 2020 05:15 PM
@isotonic_uk the link you referenced is for MDATP
You might want to review these links for some steps to follow?
https://docs.microsoft.com/en-us/azure-advanced-threat-protection/troubleshooting-atp-known-issues
https://docs.microsoft.com/en-us/azure-advanced-threat-protection/troubleshooting-atp-using-logs
https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-technical-faq
Jun 25 2020 02:02 PM