Jan 24 2024 08:41 AM
Hi there,
we run the ATP sensor with a gMSA account on all domain controllers. Yesterday we restarted all machines because of January patch day and now the ATP sensor will get stuck while starting.
Funny: there are more than 40 DC's. The service is still starting on exactly one (!) DC. It can be restarted on this DC without any issues. All others show this error.
Rebooting the machines will not help.
2024-01-24 16:24:50.9788 Info RemoteImpersonationManager CreateImpersonatorInternalAsync started [UserName=mdiuser$ Domain=domain.local IsGroupManagedServiceAccount=True]
2024-01-24 16:24:51.4632 Info RemoteImpersonationManager GetGroupManagedServiceAccountTokenAsync finished [UserName=mdiuser$ Domain=domain.local IsSuccess=False]
2024-01-24 16:24:51.4632 Info RemoteImpersonationManager CreateImpersonatorInternalAsync finished [UserName=mdiuser$ Domain=domain.local]
2024-01-24 16:24:51.4632 Warn DirectoryServicesClient CreateLdapConnectionAsync failed to retrieve group managed service account password. [DomainControllerDnsName=dc03.domain.local Domain=domain.local UserName=mdiuser$ ]
We have not changed anything regarding sensors or the gMSA account for months, so this configuration was running without issues until yesterday.
Running Test-ADServiceAccount -Identity "mdiuser" on the affected machines gives "True", so the machine can successfully retrieve the gMSA password.
I have checked that the mdiuser account is part of the GPO that allows logon as service on all machines.
Now I am running out of ideas. The system tells me, it can access the gMSA password, the agent tells me it can't. Whats wrong?
Best regards, Ingo
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