Recent Discussions
Can't amend staff hours
I used the Bookable When Staff are Free option on my Services and I now need to change the hours some of my staff work. When I go to edit their hours, I click on Save and the circle whirls around, however when I go back in, the change has not been applied. Are there restrictions on editing staff details if bookings have already been made?Appointments not appearing in the calendar
I have just created a new service of 55 minute appointments. When I book appointments, they appear under the Service as "1 out of 3 seats booked" etc, however they do not show on the calendars. I have checked the Service Calendar, the Staff Calendar and the overall Calendar with all filters removed, and there are no appointments anywhere. What could be going wrong here?
Power Automate Group Bookings to SharePoint
Hey guys, Has anyone managed to use power automate to pull data from Microsoft Bookings into a SharePoint list, to keep a record of things like attendance? Specifically I'm interested for group bookings, as the automate trigger for a new booking seems to only work with the first person booked onto a group session. Additional people booked on would use the updated booking trigger but I don't know how to separate the new data from data that may have already been pulled over. I dunno if that made any sense but any ideas? James 🙂
Customer adding multiple attendees emails for invite
I'm trying to set up an option for the customer theirself be able to add more people to the same meeting using the booking page. At this moment, I can only allow one email field to be filled. Is it possible for the customer to add more e-mail addresses for the invite using the booking page?Microsoft Bookings does not show correct date for all-day appointment
I set up a service with only pre-defined appointment slots, and I created an appointment that spanned three days, starting on a Tuesday. However, when I tested what it would be like for a user to register, the appointment slot showed up as starting on the day before (i.e. Monday). Moreover, when I registered for the "Monday" appointment, it actually created a new appointment starting on that Monday. That new appointment, in turn, showed up as starting on the day before (i.e. Sunday). As it is, this renders the app almost completely non-functional for my purposes, and I am extremely disappointed.
Using bookings for events at specific times
HI, Bookings might not be the right tool for this task but I want to check. I plan to run small online webinars for colleagues and I'd like to list the events so they can book an event to suit them. I need to limit the number, so a normal meeting invite doesn't work (unless someone has a useful work around for that?) Some events will repeat, so I'd set a few occasions for some. Is there an easy way to set the time/s as a service, or do I need to set very limited working hours and block out my diary for all but the times I want to hold the event? Or is there another simple tool I could use? I know I could create free Eventbrite listings but I don't want them to be openly available or put in as much detail as a listing site would need. Thank you in advance
Service that extends over the turn of the day
I need to create a 24 hour service that starts at 6 am, and ends at 6 am 24 hours later - that is, a service that extends over the turn of the day, and starts at a specified time every day. I have played around with every setting I could find, including staff's work hours, but nothing seems to work. Is this at all possible? If not, what could be the best workaround?Where can the automatic email be hiding?
I added an automatic email for one of my "Bookings" appointments last week and want to edit it as I need to add another link. When I went to that booking appointment, I no longer see it from the "Advanced" options, it's gone. Now I'm unsure if the original is still there and will get sent out or if it needs to be added again. Where are those being stored? If it's not showing up, does that mean it got deleted somehow, and if so, why? Please help!
Issue with Cancellation and Rescheduling for 1:N Service in Microsoft Bookings
Hello, I am experiencing an issue with a service I have created in Microsoft Bookings that allows multiple attendees (1:N). The service is set up to allow customers to book appointments at 09:00 AM or 13:00 PM, with a maximum of 4 attendees per time slot. Issue Details: When a customer books an appointment, the process completes successfully. However, if a second customer books the same time slot and either one tries to cancel or reschedule, they encounter the following errors: Cancellation Error:"Something went wrong. We couldn't book that appointment. Please reload the page and try again." Rescheduling Error:"Someone beat you to it. This time is no longer available. Please choose another one." Observations: If only one person books a time slot and then cancels, the process works without any issues. The problem seems to occur when there are multiple attendees booked for the same time slot. Steps Taken: Verified that the "Maximum number of attendees" is set correctly. Adjusted buffer times before and after appointments. Ensured calendar permissions for staff are correctly set. Advised customers to clear browser cache and cookies, and try different browsers/devices. Despite these efforts, the issue persists. I have many customers who have already booked their appointments, so I would prefer to find a solution without having to recreate the service from scratch. I have created an example booking site to troubleshoot the issue, which mimics the same problem. I will provide the link to this site for your reference. Link Could you please assist in resolving this issue? Any guidance or support would be greatly appreciated. Thank you for your assistance.
Cannot Make/Save Changes to Staff [Edit staff]
I found an issue in creating a Booking page for a service of our Company that should be shared to external companies: I am trying to manage the availability of staff members in order to be bookable in specific working hours but the system does not keep the changes I made. If I make the changes (e.g. modify working hours) and try to close the tab without saving, MS Bookings recognises the presence of unsaved changes and asks me if I want to close without saving. I tried to solve this issue by using the Outlook app, trying of different browsers (Edge, Opera and Firefox, updated to the last version) both in regular and incognito mode and after emptying the cache. The problem still persists. Has anyone find a fix for this? Is something I found out after setting up a full service and not being able to complete it would result in a massive waste of time. Thank you in advance,When scheduling Next Appointment in Bookings in goes to a different user
A user schedules a booking within Microsoft Bookings and he tries to schedule his next appointment and when he clicks to schedule it, the bookings page goes to a different staff member and not the one he already had the conversation with. What could be wrong and how could we fix this?Staff changes won't be saved
Hi, I have been experiencing this problem for the last two days. We have a Medical Service where patients can schedule their appointment via Bookings. I tried to make some changes on staff availability, and names, but it doesn't save the changes. I can add new staff, but won't allow me to change any availability on the new staff neither. I make the changes, I save, and when I re-open the staff edit page, no change has been applied. Any solution to this problem? I've tried to erase the cache, tried to access the bookings page from teams, outlook, chrome, edge and modzilla. Nothing works. Thank you!BOOKINGS! Ich brauche mal 1:1 Hilfe!
Hallo, ich brauche dringend mal 1:1 Hilfe. Leider wird auch meine Beträge nur einmal geantwortet und dann stehe ich wieder da. Bei uns gibt es zwei Arten von Diensten. A: Kunde bucht Termin über Link B: Mitarbeiter bucht im Namen des Kunden einen Dienst Problematik: Dienst A werden nur auf der Buchungsseite, nicht im Outlook Kalender angezeigt Bei den Teilnehmern werden immer nur zwei Teilnehmer angezeigt (Firma + Mitarbeiter), Der "Kunde" wird NIE angezeigt, sodass man dementsprechend auch nicht nachvollziehen kann, ob der Termin angenommen wurde. Bitte um Hilfe.Schedules on the booking page do not load
We have a page for scheduling appointments, and this page is not loading the available times nor is it loading the status of the attendant team. For example, when trying to select someone from the team, the status is only "loading" and the person's schedule is not available. I've already checked the settings on the service page, and they're ok. There are no errors, the timetables simply do not load.
Bookings
Pour les RDV créés à partir de la page de réservation personnelle, il n'y a pas de soucis. Le lien envoyé tient compte de mes disponibilités et indisponibilités compte tenu des éléments enregistrés dans mon calendrier Outlook Pour les RDV créés à partir des pages de réservations partagées, il y a un souci. Le lien envoyé ne tient pas compte de mes disponibilités ou bien celles des autres membres que j'ai ajoutés comme participants obligatoire au RDV. Tous les créneaux sont affichés comme disponibles.Pourtant, les paramètres de ces RDV générés sont les suivants : Option de disponibilité : "possibilité de réservation lorsque le personnel est disponible" Affecter du personnel au service "Attribuez un rendez-vous à l'ensemble du personnel sélectionChanging staff availability after booking page has been published
We have a booking page that has been running for a while. Our departments use it to book a quality audit by the quality team. Due to changes in their availability we now want to change the days where the staff is available in a certain services. For instance: Person A was bookable on monday, wednesday and thursday and will now only be available on mondays. We tried changing the availability through the staff tab. We deleted the days that person A was no longer available and saved the page. However when checking again those changes did not last and the previous availability is still there. Are there other ways in which we need to change that availability or is this the way to go and is there an error that occurs on our end? The motivation for the changes also lies with a default setting from bookings in which Bookings always selects the first available user from the pool when checking alfabetically. Which causes Bookings to mostly end up with one user. We hope to counteract that behavior with the availability changes. Any other workarounds on how to do that are more than welcome!Cannot Make Changes to Staff
I started experiencing an error on our Bookings page yesterday, where I cannot make changes to the staff's availability. Everything appears to be working, but after adding a time slot or adjusting an existing time slot and selecting Save Changes, nothing has changed. The calendar does not display the new availability for that staff member, no changes are reflected when opening the up the same staff's availabiltity, and the time slot is not updating on the Bookings page. I have tried different browsers, cleared cookies/cache, tried to edit from another administrator's account, and waited a day to see if the changes persist. We have another booking page, which I am still able to make changes to. Has anyone experienced this issue?
Recent Blogs
- See what is new in Bookings.Dec 18, 2024
- Learn about the new Power Automate connector in Microsoft Bookings and how to start using it.Dec 14, 2024
