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Can't amend staff hours
I used the Bookable When Staff are Free option on my Services and I now need to change the hours some of my staff work. When I go to edit their hours, I click on Save and the circle whirls around, however when I go back in, the change has not been applied. Are there restrictions on editing staff details if bookings have already been made?Appointments not appearing in the calendar
I have just created a new service of 55 minute appointments. When I book appointments, they appear under the Service as "1 out of 3 seats booked" etc, however they do not show on the calendars. I have checked the Service Calendar, the Staff Calendar and the overall Calendar with all filters removed, and there are no appointments anywhere. What could be going wrong here?
Power Automate Group Bookings to SharePoint
Hey guys, Has anyone managed to use power automate to pull data from Microsoft Bookings into a SharePoint list, to keep a record of things like attendance? Specifically I'm interested for group bookings, as the automate trigger for a new booking seems to only work with the first person booked onto a group session. Additional people booked on would use the updated booking trigger but I don't know how to separate the new data from data that may have already been pulled over. I dunno if that made any sense but any ideas? James 🙂
Customer adding multiple attendees emails for invite
I'm trying to set up an option for the customer theirself be able to add more people to the same meeting using the booking page. At this moment, I can only allow one email field to be filled. Is it possible for the customer to add more e-mail addresses for the invite using the booking page?Microsoft Bookings does not show correct date for all-day appointment
I set up a service with only pre-defined appointment slots, and I created an appointment that spanned three days, starting on a Tuesday. However, when I tested what it would be like for a user to register, the appointment slot showed up as starting on the day before (i.e. Monday). Moreover, when I registered for the "Monday" appointment, it actually created a new appointment starting on that Monday. That new appointment, in turn, showed up as starting on the day before (i.e. Sunday). As it is, this renders the app almost completely non-functional for my purposes, and I am extremely disappointed.
Service that extends over the turn of the day
I need to create a 24 hour service that starts at 6 am, and ends at 6 am 24 hours later - that is, a service that extends over the turn of the day, and starts at a specified time every day. I have played around with every setting I could find, including staff's work hours, but nothing seems to work. Is this at all possible? If not, what could be the best workaround?Where can the automatic email be hiding?
I added an automatic email for one of my "Bookings" appointments last week and want to edit it as I need to add another link. When I went to that booking appointment, I no longer see it from the "Advanced" options, it's gone. Now I'm unsure if the original is still there and will get sent out or if it needs to be added again. Where are those being stored? If it's not showing up, does that mean it got deleted somehow, and if so, why? Please help!
Issue with Cancellation and Rescheduling for 1:N Service in Microsoft Bookings
Hello, I am experiencing an issue with a service I have created in Microsoft Bookings that allows multiple attendees (1:N). The service is set up to allow customers to book appointments at 09:00 AM or 13:00 PM, with a maximum of 4 attendees per time slot. Issue Details: When a customer books an appointment, the process completes successfully. However, if a second customer books the same time slot and either one tries to cancel or reschedule, they encounter the following errors: Cancellation Error:"Something went wrong. We couldn't book that appointment. Please reload the page and try again." Rescheduling Error:"Someone beat you to it. This time is no longer available. Please choose another one." Observations: If only one person books a time slot and then cancels, the process works without any issues. The problem seems to occur when there are multiple attendees booked for the same time slot. Steps Taken: Verified that the "Maximum number of attendees" is set correctly. Adjusted buffer times before and after appointments. Ensured calendar permissions for staff are correctly set. Advised customers to clear browser cache and cookies, and try different browsers/devices. Despite these efforts, the issue persists. I have many customers who have already booked their appointments, so I would prefer to find a solution without having to recreate the service from scratch. I have created an example booking site to troubleshoot the issue, which mimics the same problem. I will provide the link to this site for your reference. Link Could you please assist in resolving this issue? Any guidance or support would be greatly appreciated. Thank you for your assistance.
