Forum Discussion
PS_83
Oct 31, 2019Brass Contributor
Trusted Platform Module has malfunctioned, error code 80090016
"The server message is “Keyset does not exist Keyset does not exist” I have a user that just received this error this AM. So far I’ve tried the steps here but nothing has worked. I think I’ll nee...
- Oct 31, 2019He was waiting for a flight so I only had about 30 min. Cut my losses and created him a new user profile. Working fine but still curious to see what would cause this???
PS_83
Jul 22, 2020Brass Contributor
I've been using these steps to clear the TPM error's
https://docs.microsoft.com/en-us/windows/security/information-protection/tpm/initialize-and-configure-ownership-of-the-tpm
To clear the TPM
Open the Windows Defender Security Center app.
Click Device security.
Click Security processor details.
Click Security processor troubleshooting.
Click Clear TPM.
You will be prompted to restart the computer. During the restart, you might be prompted by the UEFI to press a button to confirm that you wish to clear the TPM.
After the PC restarts, your TPM will be automatically prepared for use by Windows 10.
https://docs.microsoft.com/en-us/windows/security/information-protection/tpm/initialize-and-configure-ownership-of-the-tpm
To clear the TPM
Open the Windows Defender Security Center app.
Click Device security.
Click Security processor details.
Click Security processor troubleshooting.
Click Clear TPM.
You will be prompted to restart the computer. During the restart, you might be prompted by the UEFI to press a button to confirm that you wish to clear the TPM.
After the PC restarts, your TPM will be automatically prepared for use by Windows 10.
DavidG2P
Nov 12, 2020Copper Contributor
This didn't work. I don't even have a Security processor (Sicherheitsprozessor, Standardardwaresicherheit in German)