Forum Discussion
Alexander Bontenbal
Jun 03, 2020Copper Contributor
Shared mailboxes
I got two shared mailboxes in an Office 365 enviroment, let's name them 'Mailbox A' and 'Mailbox B'. These were resource mailboxes in the past, which were migrated from an on-premise Exchange server....
Alexander Bontenbal
Jun 03, 2020Copper Contributor
ChristianBergstromHehe, bad timing each time... Looks like it works now 🙂 Now I only need a solutions for problem #1
ChristianBergstrom
Jun 03, 2020Silver Contributor
Alexander Bontenbal Great! When and how does nr 1 occur? (some more details please).
- Alexander BontenbalJun 03, 2020Copper ContributorIt's used on a Windows PC with Outlook, PC runs 24/7 usually, Outlooks stays open as well.
After some inactive time, like an hour or more, the user can't open the shared mailbox in Outlook anymore. If the user restarts Outlook, than it will work again, but understandable it's annoys the user each time he has to restart Outlook just to access the shared mailbox.
Now I already tried with a new Outlook profile, reinstalling Outlook and manually added the shared mailbox to Outlook, but the problem is still recurring.