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Kendall Fosler's avatar
Kendall Fosler
Copper Contributor
Aug 21, 2017

Sending an email as an alias

One of my clients would like to have an info@domain email setup.  They would like it to go into an employees inbox, and then be able to respond as the alias.  Any ideas of the best option to do this?

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  • Daniel Kharman's avatar
    Daniel Kharman
    Brass Contributor
    Aug 23, 2017

    I assume you mean they want to create info@domain, be able to send as info@domain, and also accept responses directed to info@domain, but have the responses forwarded to the sender's mailbox.

     

    Shared mailbox immediately comes to mind, with an Exchange level forwarder configured to forward emails sent to the shared mailbox (info@domain) to the employee's user mailbox (user@domain).

     

    Of course you could just add a secondary alias of info@domain to the users mailbox, (directing email sent to it to their mailbox), but email will send as the user and not the secondary alias.

     

    Hope it helps

    Daniel

     

     

     

     

  • Loryan Strant's avatar
    Loryan Strant
    MVP
    Aug 21, 2017
    Is the flow that info@domain is an alias on an employees mailbox, or it's a distribution list?
    If info@domain is a distribution list, you could look at converting it to an Office 365 Group (or at least a shared mailbox) so that way it's not sitting in a user's mailbox. Then you can apply Send As rights to the mailbox and send as the info@domain address.

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