Forum Discussion

Copper Contributor

Jul 24, 2020

Scan to mail from mfp device through SMTP relay connector fails

Hi, As a service technician for multifunctional devices I see more and more companies using an SMTP connector to let the device use scan to mail trough office 365 on port 25. So I tried to set th...

Iron Contributor

Jul 25, 2020

From your explanation seems like you have done correct configuration on both your device and O365, however issues may occur when O365 refuses to connect due to IPs reputation.
Try below and see if it throws any error :-
telnet COMPANYNAME.mail.protection.outlook.com 25

Froota

Copper Contributor

Jul 25, 2020

DeepakRandhawa thx for the reply,

I tried the telnet:

Could not connect to the host on port 25, connection failed......