Forum Discussion
Reset password when Office 365 and Outlook email adress is identical
Hi, I have a customer that need to reset her Office 365 business password. The challenge is that she has an Office 365 home subcription with the same email adess as her alternative email. So...
Anyone from Microsoft reading this forum?
I have a support request, but I dont know if anyone is looking into it. Th customer ha been without email since thursday almost a week.
What shall we do?
Her is the screenshot from the parner protal, and my inquiry.
Its hard to understand how it can be 100% ignored. No responce at all.
- Geir