Forum Discussion
Problems with One Note in Office 365 following upgrade to Surface Pro8
HI all I use One Drive to back up all my storage. I recently upgraded from Pro 7 to Pro 8. Having installed my office 365 subscription , and checked its update status, it still refuses to download...
The original one note file was always retained solely in my OneDrive folder both on my PC and in the cloud. It worked perfectly on Sfce Pro 7.
When I connected my new Sfc Pro 8 to one drive it would not down load it as it would damage my system. The file size was given as 179 bytes which is much less than the original content of the system. There seems to be no way I can access this file in my Surface Pro 8 and in the meantime I have reset my Pro 7 and given it to my grandson.
The loss of this important file has destroyed my faith in One Cloud and I will be exploring other solutions
Roger Stenson
When I connected my new Sfc Pro 8 to one drive it would not down load it as it would damage my system. The file size was given as 179 bytes which is much less than the original content of the system. There seems to be no way I can access this file in my Surface Pro 8 and in the meantime I have reset my Pro 7 and given it to my grandson.
The loss of this important file has destroyed my faith in One Cloud and I will be exploring other solutions
Roger Stenson
I’m sure the OD sync did that.
You need to first see if you can open the file from the browser. If it opens there, then you can get it to resync to your desktop
But the browser is the first thing to check
- I am guessing that nothing helped. Oh well, at least you know next time to keep your Notebooks in your OneDrive for Business or SharePoint. At least you know if you do that, you won't lose any data